Contact and help
Contact OxyLens
Buy Full access through your free account for €120 a month or €1,200 a year, excl. VAT. Use email for questions or help; you do not need manual access approval for a normal self-service purchase.
Every market's seller list, plus 3 full records of your choice with contacts. Sign in with an email link. No card, no password.
Businesses and individuals can purchase. Individuals do not need a company name or VAT ID. Checkout shows the applicable tax, total and recurring payment obligation before you pay. Read the Full offer.
Need help?
Email hello@oxylens.com. If an email app does not open, copy this address into your usual email service. You can use a personal email address and write in your preferred language; a company is not required for an enquiry.
Choose a subject below if useful, or write your own:
- Unsupported billing country
- Billing or tax question
- Team or larger requirement
- Product or onboarding question
- Other question
The standard Full subscription is for one named user and one workspace. For a larger requirement, describe what you need so we can discuss whether OxyLens can help.
For support, include enough context to explain the question. We use your message to answer the enquiry. See the Privacy notice.
What Full access includes
- Source Finder across the current 36 live markets in 16 countries, with physical roles, certificates where relevant and dated evidence.
- Physical sourcing sites on Map where location evidence supports a point, and Counterparty dossiers where identities link.
- Qualification, Sourcing Brief, Route Fit and Call Sheets to prepare supplier conversations without treating unknowns as facts.
- Your own private source marks, supplier answers and evidence in your workspace.
Sources are research leads to qualify. The workspace does not establish current stock, negotiated prices, lot quality or a supplier's willingness to sell. How to read the evidence
Already have access? Open OxyLens.