Effective 30 September 2026 · Version 2026-09-30-cdb43a13c2a6

OxyLens Terms

1. Provider and access

OxyLens is provided by MB Evelaina, company code 307863457, VAT number LT100020307614, Europos pr. 34-47, LT-46370 Kaunas, Lithuania. Contact hello@oxylens.com or +370 633 77723.

Full is available to businesses and individuals. If you subscribe for a business, you confirm authority to do so. Consumer rights apply where you purchase for purposes outside your trade, business or profession; selecting a label does not remove mandatory rights.

A subscription provides one named user with one private workspace. Keep sign-in links and sessions private. Preview is free selected evidence; it is not a Full trial. A current browser, internet connection and access to your account email are required. Full includes the current supported markets and sourcing features; coverage remains selective.

2. Price, payment and renewal

OxyLens Full costs €120/month plus applicable tax, billed monthly in advance, unless an expressly accepted private offer specifies a different recurring price. Hosted Checkout shows the applicable tax, total and recurring payment obligation immediately before payment. It renews monthly until cancelled. There is no annual plan, shared seat, usage price or free Full trial.

Supply accurate billing identity, address and tax information. Businesses may provide a VAT ID where applicable; a business does not need a VAT number simply to purchase. Individuals provide personal billing details. Contact us about an invoice correction.

Full begins after payment confirmation and our contract confirmation. A consumer who wants immediate access must separately expressly request commencement before the withdrawal period ends. Activation alone does not remove withdrawal rights.

3. Cancel renewal and commercial refund policy

Cancel renewal anytime before the next renewal in the billing portal. Full access continues through the already-paid period. Resume a scheduled cancellation before it takes effect where supported. After a subscription ends, contact us to restore paid access to the same workspace.

Once Full access is provided, payments are generally final. We offer no voluntary changed-mind refund, satisfaction guarantee or refund for an unused part of a billing period. Cancelling renewal does not refund the current period. We address duplicate or incorrect charges, payment fraud/corrections, a material service failure and exceptional owner-approved cases. Nothing limits mandatory withdrawal, conformity or other non-waivable rights.

4. Consumer withdrawal and remedies

Where the applicable statutory 14-day consumer withdrawal right applies, you may withdraw without giving a reason within 14 days after the subscription contract is concluded. Other mandatory rights remain available where applicable. Use Withdraw from contract in your account, email hello@oxylens.com, or send the model form below. Send your decision before the deadline. You receive a durable acknowledgment with your submission and time.

If you expressly requested immediate commencement, you must pay only the lawful proportionate amount for service supplied before you notified us. Our ordinary calculation uses the time supplied as a proportion of the contracted monthly period. We refund the balance within 14 days of notice using the original payment method unless you expressly agree otherwise, without a refund fee. Starting Full does not itself end withdrawal rights. A service contract's withdrawal right is lost only if fully performed under the applicable legal conditions.

Model withdrawal form: To MB Evelaina, Europos pr. 34-47, LT-46370 Kaunas, Lithuania, hello@oxylens.com: “I/we hereby withdraw from my/our contract for OxyLens Full. Contract concluded on: __. Contract/reference: __. Consumer name: __. Consumer address: __. Date: __. Signature, only if sent on paper: __.” You may use another unequivocal statement.

Mandatory consumer remedies for failure to supply or lack of conformity remain available, including bringing the service into conformity and, where applicable, price reduction or termination. Material changes to a digital service may give additional mandatory termination rights. The sourcing limitations below do not remove those rights.

5. Intelligence and due diligence

OxyLens supports source discovery, qualification, route assessment, briefs, Call Sheets and private supplier work. Evidence is dated, selective and can become stale or change. A pool is a sourcing route, not necessarily an independent producer.

We do not guarantee stock, current prices, allocation, product quality, complete market coverage, a successful match or a transaction. You remain responsible for supplier, lot, regulatory, commercial and delivery due diligence. OxyLens does not contact suppliers or execute purchases for you.

6. Reasonable use and compilation

Browse, search, prepare briefs and Call Sheets, and copy reasonable relevant excerpts for ordinary internal sourcing, notes and supplier discussions. Normal heavy trader research is permitted.

Do not systematically extract or accumulate proprietary records to reproduce all or a substantial part of the compilation, mirror the service, redistribute or resell the proprietary dataset, or build a competing database or service. This includes repeated small extractions that collectively reproduce the compilation. Do not bypass controls, automate bulk harvesting, share credentials or disrupt service.

These limits concern OxyLens's selection, arrangement, analysis and compilation to the extent legally protected. They do not claim ownership of official facts, restrict source licences or mandatory lawful-user rights, or prevent independently obtaining public information. Your own workspace content remains yours.

7. Private workspace and suspension

Marks, briefs and supplier answers are scoped to your workspace. We do not show them to other customers or enrich their research from them. Authorised support/security access is limited to operating the service, your request and legal needs. Submit only content you are entitled to provide, avoiding unnecessary sensitive personal data. Where you act as controller of supplier personal data, the workspace processing appendix applies; purely personal use is assessed under the Privacy notice.

An existing Full workspace has a 72-hour grace period from when OxyLens first records a past-due renewal. Failed payment causes suspension when that period ends; updating payment/restoring the subscription can restore the same workspace. We may limit or suspend access for credible extraction, sharing or security abuse, explain the issue and offer resolution where practicable. Urgent security action may be immediate. Suspension/cancellation does not automatically delete private content; closure and deletion follow the Privacy notice.

8. Changes and complaints

Maintained evidence and software can change while preserving the offered function. Material price or contractual changes are communicated before a future renewal, with a chance to cancel. Existing paid periods are not repriced. Mandatory digital-service change rights remain available.

Lithuanian law applies subject to mandatory applicable rights, including consumer residence protections. Contact hello@oxylens.com about a complaint; we respond within 14 days. A consumer may then use the Lithuanian State Consumer Rights Protection Authority (VVTAT), A. Goštauto g. 12, LT-01108 Vilnius, www.vvtat.lt, or the competent consumer dispute body. Nothing excludes liability or remedies that cannot lawfully be excluded.

Workspace personal-data processing appendix

1. Roles and scope. A customer acting as controller is controller of personal data it places in requirements, marks, saved briefs and supplier/contact/conversation notes. MB Evelaina processes that content to provide the customer's private sourcing workspace. Subjects are the customer's users, business contacts and supplier representatives; data includes professional names/contact details and business communications. Operations include hosting, storing, organising, displaying, reconciling and deleting content for the service. Processing lasts while the service/content is retained under the agreed retention and deletion arrangements. MB Evelaina acts as controller separately for its own account administration, security, billing and shared research purposes.

2. Instructions and confidentiality. We process this workspace data on documented customer instructions, including these terms and service actions. If Union or Member State law requires processing beyond those instructions, we inform the customer before processing unless that law prohibits notice on important public-interest grounds. We will inform the customer if an instruction appears to violate applicable data-protection law. Persons authorised to access it are bound by confidentiality. International transfers follow documented instructions and the confirmed applicable safeguards.

3. Security and assistance. We apply appropriate measures for the agreed processing, including access controls, workspace separation and controlled operational access. We assist the customer, taking account of the processing and information available to us, with rights requests, security incidents and applicable data-protection compliance obligations. We notify the customer without undue delay after becoming aware of a personal-data breach affecting this processing. No unverified certification, bespoke response-time SLA or absolute security guarantee is claimed.

4. Subprocessors. The customer gives general authorisation to the actual subprocessors identified in our private register, available on request before agreement. We inform the customer of intended additions/replacements and allow a reasonable objection on data-protection grounds before the change. We resolve a justified objection or provide an orderly end to affected service. We impose the required processing obligations on subprocessors and remain responsible for their performance of them. We supply the private register on request before agreement and notify changes through the account email. Objections should be sent to hello@oxylens.com promptly after notice so they can be resolved before the change.

5. Service end and evidence. At the customer's choice we return or delete the personal workspace data at service end, and delete existing copies unless law requires retention, through a verified request to hello@oxylens.com. We provide an available structured export of workspace records or arrange manual return, agree the completion date with the customer and confirm deletion. Database recovery history currently covers 7 days; separately retained operational snapshots are restricted and reviewed when their recovery/audit purpose ends. Restoration must reapply approved deletions. Cancellation alone does not delete content. We make available information needed to demonstrate compliance and allow proportionate audits/inspections by the customer or its mandated auditor as required by law. Arrangements should protect other customers' data and service security without removing required audit rights.